6
240 N Court St, Medina, OH 44256, USA
Medina, Ohio 44256
+1 330-721-7700

Slow delivery. Order incorrect. Mediocre food at best.

I've had two negative experiences with this Jimmy John's. The first time, I ordered online and waited for my delivery for about an hour. I called and was told it would be about 15 more minutes. After another phone call to check, I was told one of the delivery drivers quit mid-shift. After a third phone call, I cancelled everything since we were going on 2 hours from my initial order time. The manager I spoke with told me that she was going to refund the money (I never received the refund), and give me a $12 credit on our account. She told me all we needed to do was order from this same phone number.

Usually good, fast service. They messed up my order this time. Fixed it quickly.

Always perfect. Fresh food, delicious options, great cookies I order from here far to much because it's amazing what else can I say?

Very disappointed! I ordered a sandwich at 11:30 to be delivered between 12-12:15. At 12:15 when the sandwich wasn't here, I phoned and was informed it would be another 15 -20 minutes, they got busy. At 12:30, I received a phone call stating it was going to be another 30-40 minutes, was this OK. No, of course not, my lunch is over at 1:00. They tell me they will still send a sandwich and credit my debit card. Well at least they credited my debit card, still no sandwich:( So, no lunch for me today. Thanks a lot Jimmy Johns. Will NOT order from you again. PS, I wouldn't have even given you a star but it wouldn't let me post without. Customer service is EVERYTHING!

We just tried to place another delivery order, figuring we'd use the credit while we had it, and first had to argue that this actually happened and that we should have been credited, and then were told that the credit couldn't be used on deliveries. I've ordered from other Jimmy John's locations in the past, but this one is a disaster.

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Jimmy John S — Meal Delivery in Medina

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Jimmy John S

Meal Delivery at 240 N Court St, Medina, OH 44256, USA. Here you will find detailed information about Jimmy John S: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    11:00 AM – 9:00 PM
  • Tuesday
    11:00 AM – 9:00 PM
  • Wednesday
    11:00 AM – 9:00 PM
  • Thursday
    11:00 AM – 9:00 PM
  • Friday
    11:00 AM – 9:00 PM
  • Saturday
    11:00 AM – 9:00 PM
  • Sunday
    11:00 AM – 9:00 PM

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
Ohio
Address:
240 N Court St, Medina, OH 44256, USA.
City:
Medina
Postcode:
44256

About Jimmy John S

Jimmy John S is a US Meal Delivery based in Medina, Ohio. Jimmy John S is located at 240 N Court St, Medina, OH 44256, USA.


Please contact with Jimmy John S using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Jimmy John S opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Jimmy John S

  • Alexa
    Added 2015.12.28
    Slow delivery. Order incorrect. Mediocre food at best.
  • Adam
    Added 2015.12.08
    I've had two negative experiences with this Jimmy John's. The first time, I ordered online and waited for my delivery for about an hour. I called and was told it would be about 15 more minutes. After another phone call to check, I was told one of the delivery drivers quit mid-shift. After a third phone call, I cancelled everything since we were going on 2 hours from my initial order time. The manager I spoke with told me that she was going to refund the money (I never received the refund), and give me a $12 credit on our account. She told me all we needed to do was order from this same phone number.
  • Victoria
    Added 2014.10.24
    Usually good, fast service. They messed up my order this time. Fixed it quickly.
  • Mary
    Added 2014.05.24
    Always perfect. Fresh food, delicious options, great cookies I order from here far to much because it's amazing what else can I say?
  • Lillian
    Added 2014.02.24
    Very disappointed! I ordered a sandwich at 11:30 to be delivered between 12-12:15. At 12:15 when the sandwich wasn't here, I phoned and was informed it would be another 15 -20 minutes, they got busy. At 12:30, I received a phone call stating it was going to be another 30-40 minutes, was this OK. No, of course not, my lunch is over at 1:00. They tell me they will still send a sandwich and credit my debit card. Well at least they credited my debit card, still no sandwich:( So, no lunch for me today. Thanks a lot Jimmy Johns. Will NOT order from you again. PS, I wouldn't have even given you a star but it wouldn't let me post without. Customer service is EVERYTHING!
  • Erin
    Added 2013.04.10
    We just tried to place another delivery order, figuring we'd use the credit while we had it, and first had to argue that this actually happened and that we should have been credited, and then were told that the credit couldn't be used on deliveries. I've ordered from other Jimmy John's locations in the past, but this one is a disaster.
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