Slow delivery. Order incorrect. Mediocre food at best.
I've had two negative experiences with this Jimmy John's. The first time, I ordered online and waited for my delivery for about an hour. I called and was told it would be about 15 more minutes. After another phone call to check, I was told one of the delivery drivers quit mid-shift. After a third phone call, I cancelled everything since we were going on 2 hours from my initial order time. The manager I spoke with told me that she was going to refund the money (I never received the refund), and give me a $12 credit on our account. She told me all we needed to do was order from this same phone number.
Usually good, fast service. They messed up my order this time. Fixed it quickly.
Always perfect. Fresh food, delicious options, great cookies I order from here far to much because it's amazing what else can I say?
Very disappointed! I ordered a sandwich at 11:30 to be delivered between 12-12:15. At 12:15 when the sandwich wasn't here, I phoned and was informed it would be another 15 -20 minutes, they got busy. At 12:30, I received a phone call stating it was going to be another 30-40 minutes, was this OK. No, of course not, my lunch is over at 1:00. They tell me they will still send a sandwich and credit my debit card. Well at least they credited my debit card, still no sandwich:( So, no lunch for me today. Thanks a lot Jimmy Johns. Will NOT order from you again. PS, I wouldn't have even given you a star but it wouldn't let me post without. Customer service is EVERYTHING!
We just tried to place another delivery order, figuring we'd use the credit while we had it, and first had to argue that this actually happened and that we should have been credited, and then were told that the credit couldn't be used on deliveries. I've ordered from other Jimmy John's locations in the past, but this one is a disaster.
Jimmy John S is a US Meal Delivery based in Medina, Ohio. Jimmy John S is located at 240 N Court St, Medina, OH 44256, USA.
Please contact with Jimmy John S using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Jimmy John S opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.